• Relations-hacking Kommunen 3.0

    In the thesis, we were using a Research through Design approach on a case-study of a Copenhagen Citizen Service project ‘Digital Ambassadors’, where the Citizen Service has invited voluntary IT-helpers to join a shared effort to reach out and help IT-weak citizens. The aim of the thesis was to perform a designerly relation-hacking on the relationship between Copenhagen Citizen Service and voluntary IT-helpers using Participatory Design practice in order to scrutinize and rehearse, how and if the relationship could be valuable for both parties.